Finance Department

ONLINE BILL PAY
It's now easier than ever to pay your bills

ATTENTION: Payments are for Land Lease Accounts ONLY!!
Please note that Payments received without the required payment information (Customer #) may be refunded to the customer and not post to the balance owed!

ATTENTION: Payments are for Utility Accounts ONLY!!
Please note that Payments received without the required payment information (Account #) entered may be refunded to the customer and not post to the balance owed!

Notice to Vendors

Please remit all correspondence to:
6406 Marine Drive
Tulalip, WA 98271

Frequently Asked Questions

How do I order a new card if I’ve lost my Key2Prepaid card for Membership Distributions?

Call Key2Prepaid customer service at 1-866- 295-2955.

What do I do if I don’t receive my Key2Prepaid card?

Contact Treasury management so that they can assist you with this issue at 360-716-4035 or 360-716-4572.

I cannot activate my Key2Prepaid card due to having incorrect information. What do I do?

Contact Treasury management so that they can assist you with this issue at 360-716-4035 or 360-716-4572

When can I get a loan?

You must have a balance under $3000 when your application is received. You must be in good standing on your loan payment. When you apply by the noon Friday deadline, your check will be ready for pick up on the following Friday, provided all documents are submitted and signed, and you qualify for a loan.

If I lost a check, what do I do?

Contact membership distribution to issue a stop payment on the check. We need to wait until seven days after it has been mailed to allow the mail to deliver or return it. At that point, Membership Distribution can start the process to void the check and reissue it to you.

The bank account my money goes into is closed. What do I do?

Notify Membership Distribution, complete the Direct Deposit cancelation form, and Membership will work with Treasury Management to recall the deposit. This requires a wait time of five to seven days before we can reissue as we have to wait for the funds to be returned before a check can be issued for the funds.

When do I need to have my Direct Deposit information turned in?

To have ample time to process the new Direct Deposit information, we ask that you submit it to Membership Distribution by the 18th of each month. You will need to be sure to include bank verification of your ABA Routing number and your account number. This can be in the form of a voided check or a letter from your bank. If this is for a minor, please be sure that your name as the custodial parent and the child’s name is listed on the bank letter.

What happens if I cancel my direct deposit and do not provide a new account for direct deposit?

Fourteen days after you cancel your Direct Deposit, you will be automatically enrolled in the Key2Prepaid account, and Key bank will mail you a card to your address that is on file with enrollment.